Privacy Policy
We (also known as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to inform you about how we collect and store the information you provide through the website https://loyalmeritstaken.com (the Loyal Meritstaken ).
The following principles will be upheld:
We want you to be fully informed about how your Personal Data is used and processed. We use various methods to provide you with relevant information, and where specific details are needed, we will share them with you at the appropriate time. We are also happy to address any questions you may have regarding any limitations imposed by law.
1. The Scope?
This policy describes the type of Personal Data Loyal Meritstaken collects on individuals and how it is processed, shared with third parties, secured, and more.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from persons younger than 18, nor do we knowingly permit such persons to use our services. If we become aware that we hold information about a child, we will delete it as promptly as possible.
2. What Personal Data Do We Hold on You?
When you access our services, channels, or website, we collect Personal Data. We may request this information directly from you in certain cases. In other cases, we collect your Personal Data by analysing how you use our Services or service channels, or by receiving your information from our third-party partners.
3. There is no requirement to disclose personal information to the company, nor any consequences for doing so.
You are not obligated to provide Us with any personal data. However, in certain circumstances, choosing not to share your personal data may prevent Us from delivering the Services or restrict your access to the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and date of access), the language you used, software crash logs, the type of browser used, as well as information about the device you utilized. The information collected is not personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide to Us when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.
5. The Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the Company cannot process Personal Data relating to you. The legal grounds on which the Company may process your Personal Data are:
- You have given your consent to the processing of your Personal Data for one or more reasons. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue their legitimate interests — for example, to improve Our Services or to defend legal claims.
- Processing is required to comply with a legal obligation.
Contact Us via email for more details on the processing required to protect legitimate interests.
Below is a list of reasons and legal grounds on which we may use the information you provide us. Personal Data.
Scope, Legal Basis
1. To share your personal information with third parties at your request, in order to facilitate access to digital trading. If required, we may collect your Personal Data to forward it to the relevant third-party companies.
You have given your consent to the processing of your Personal Data for one or more reasons.
2. To respond to your requests, questions, or concerns. Personal Data is necessary to address any questions you may have regarding the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
3. Personal Data is processed to fulfil legal, administrative, or judicial obligations as required by applicable law.
To meet legal obligations, processing is required.
4. To enhance Our Services, Personal Data may be used to improve your experience. This includes, among other things, crash reports and malfunction data we collect in relation to the Services.
Processing is necessary to serve the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. To perform and manage actions that align with the requirements of Our Services. Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related processes.
Processing is necessary to serve the legitimate interests of the Company or a third party.
7. To conduct analysis — including statistical analysis — and make informed decisions on various issues, we apply a range of analytical techniques, including statistical methods.
Processing is necessary to serve the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we may process Personal Data to establish and defend legal claims.
Such processing is carried out to safeguard our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analytics.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have submitted to us to those third-party trading platforms. The use of your Personal Data will be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources necessary to enhance and improve the products and services offered to its customers.
Where it is necessary to protect the rights of third parties or Company assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company within the group, in the event that a relevant transaction takes place — including the transfer or sale of assets belonging to the Company or any other company within the group — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.
7. Cookies and Third-Party Services
Third-party services, such as advertising providers or analytics companies, may be used on our website. These companies may also make use of cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your user experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only for a short period before you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after your browser is closed. They help the website recognise you as a returning user and make it easier for you to navigate back to the website.
Types of Cookies:
They may be used by us based on their purpose:
1. Cookies are strictly necessary
These cookies are necessary for accessing the features you've requested and for navigating our website. They are used to deliver the information, products, and services you have asked for.
They are also required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've previously visited.
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session cookies).
2. Functionality Cookies
Cookies help us recognise you each time you visit our site and save your settings and preferences.
Cookies collect Personal Data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted once you close your web browser (session Cookies).
3. Cookies for performance
Cookies are used to collect statistical data on the site's performance and to help improve it. They also allow us to carry out analysis on our website.
Cookies store anonymous data that is not linked to any identifiable individual. They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or removed
To block or remove cookies, you will need to adjust your browser's settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all of the Website's features and functions may not work as expected if this happens.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The Retention of Your Personal Data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it was collected, as described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer retained than necessary.
9. Transfers of personal information to a third-party country or to an international organisation
Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country — meaning a country other than the one in which you reside — or to international organisations. Company takes all necessary steps to safeguard the personal data you provide and to ensure that users can assert their rights and access effective legal recourse.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in compliance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures used to protect your Personal Data when transferred to third-party countries or international organisations. Send an email to info@loyalmeritstaken.com
10. Security of Personal Data
We have put in place appropriate organisational and technical measures to protect your Personal Data. This includes safeguarding it against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error. We also cannot be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose Personal Data about you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in these situations.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of Personal Data you transmit to us via the internet.
11. Links to Third-Party Websites
Links to third-party sites and applications are provided on this website. These sites and applications are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.
Before accessing or using any third-party website or app, we recommend that you read their privacy policy carefully. We also advise that you exercise caution before providing any Personal Data to them.
12. Changes to This Policy
When visiting any third-party websites or apps, we recommend reading their privacy policies before accessing or using their services. We also advise caution when sharing any Personal Data with them.
13. Your Rights Regarding Your Personal Information
You are entitled to request that we verify the accuracy of the Personal Data being collected about you, correct any errors, and delete any Personal Data we no longer require. You may also restrict the types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If confirmed, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request is detrimental to the rights or freedoms of another person, the Company may refuse to comply or limit its ability to fulfil it.
Right to rectification
The Company is required to correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose for which it is processed.
Right to Erasure
The following grounds apply: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis to continue processing; (c) You object, based on reasons specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by Us or a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be deleted to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to fulfil a legal obligation required under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
If you request that Personal Data be restricted, it may only be retained with your consent, or in order to establish, exercise, or defend legal rights, or to protect the rights of another individual, or where there is a significant public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive and review the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by the exercise of your right to data portability. The right to data portability does not infringe on the rights or freedoms of others.
Right to challenge
You have the right at any time to object to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing, we may continue to do so unless you can show that your rights, freedoms, or interests outweigh those grounds, or the processing relates to the establishment, exercise, or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to refuse consent
You may withdraw your consent for Us to process Personal Data about you at any time. This will not affect the lawfulness of any processing that took place based on your consent before its withdrawal.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as outlined in section 13.
We will provide the requested information in accordance with your rights under section 13 of this agreement within one month of receiving your request. This timeframe may be extended by up to two months where necessary, depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided pursuant to your rights under section 13 will be made available free of charge. If a request is unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover administrative costs, or we may decline to act.
If we have reasonable doubts about the identity of the person submitting a request, the Company may ask for additional information to verify their identity.